Solutions

VisionProject is a flexible software platform which can be used for many different purposes in your organization depending on your needs.

Issue / case tracking and workflow managment

Many different types of issues needs to be handled in your organization (such a bugs/errors, tasks/activities, questions, ideas) normally these are related to the services or products offered.

VisionProject can be used handle these issues efficiently and consistently according to defined processes and workflows.

Managing projects

It is important that projects are managed efficiently with control over cost and progress. VisionProject provides many tools to make this task easy for you and your teams.

It works just as well for external customer projects as for internal projects of different types, such as for product development, marketing projects or business improvement projects.

Customer Support and Helpdesk

These days, offering great products or services isn't enough. You also need to provide your customers with a great service and support experience to keep them satisfied and loyal.

This is normally time consuming and hard to do consistently, but VisionProject provide you with the tools needed to achieve this efficiently.

Application Lifecycle Management (ALM)

VisionProject provides a complete platform for the development lifecycle of your applications/software/products, and covers all key areas:

  • Project management
  • Product/release planning
  • Requirement management
  • Task/activity management
  • Bug/defect tracking
  • Test management
  • Change and configuration management
  • Build and release management
  • And more ...

IT Service Management (ITSM/ITIL)

VisionProject is a very flexible and comprehensive software suite for help desk and IT service management.

Automating the activities in your ITSM processes makes them highly efficient. VisionProject is a powerful solution for any IT organization, large and small, and covers the core ITIL processes

Customer Relationship Management (CRM)

CRM is a philosophy where the you focus on the customer in every aspect of your organization to create long lasting relationships and keep your customers satisfied.

VisionProject gives you the tools and insight needed to manage customers throughout your project, service and product development